eReward resources
Find the definition, decision, or next step you need
These resources help merchants connect Shopify promotions to understandable digital reward delivery. They explain categories and preparation steps without assuming that every digital reward has the same conditions.
Choose the resource for your question
Start with the definition if the terminology is new. Use the checklist when preparing an offer, the FAQ for practical questions, and the glossary when aligning different teams.
Keep the digital journey connected
A clear reward offer identifies the qualifying purchase. A useful message explains the next step. Accessible instructions distinguish reaching the card from using it. These are separate content tasks that should still feel like one recognizable journey to the recipient.
Use the actual terms for an individual reward
General definitions cannot determine a customer's entitlement or card conditions. Refer individual qualification questions to the relevant merchant promotion and card-use questions to the instructions supplied with that card. This website does not provide a recipient portal.
Digital reward brief
Connect the Shopify purchase to a confident recipient experience.
Discuss your Shopify offer, notification journey and recipient access questions.