Resources / explainer
What an eReward card means in a Shopify customer program
An eReward card is a card-based customer reward designed for electronic delivery after a documented program decision.
The program starts before the card
A merchant first defines the customer objective, eligible Shopify purchase, applicable offer terms, and decision point. Digital notification and recipient access follow only when the program outcome is ready.
Electronic describes the delivery experience
The reward is communicated and accessed through a digital journey rather than depending on physical card delivery. The exact card capabilities, terms, and network participation depend on the approved program.
- Eligible purchase
- Reviewable decision
- Digital notification
- Recipient access
- Support continuity
Different parties have different roles
The merchant, technology services, program provider, issuer, payment network, and support teams may each have distinct responsibilities. eReward Card X and TC Financial Resources LLC are not banks or card issuers.
Digital reward brief
Connect the Shopify purchase to a confident recipient experience.
Bring the customer objective, eligible order concept, delivery expectations, and unresolved program questions.