Make the next reward step understandable on a small screen

Design for the way the message is read

A Shopify customer may open a reward notification between other tasks. Keep the offer recognizable and the primary action distinct. Important conditions should not depend on reading a large image or expanding several unrelated sections.

• Identify the store and reward in readable text.
• Keep the main action clearly labeled.
• Make terms and support links usable without precise tapping.
• Avoid instructions that require the customer to switch repeatedly between screens.
• Preserve enough context if the customer returns later.

Separate accessible layout from card capability

A page that works on a phone does not prove that the card can be added to a wallet or used through a particular device. Describe only the available access experience, and use the card's own instructions for payment-related capabilities.

Include the customer who gets stuck

The recipient should be able to find an official support route if a link cannot be opened or a required step cannot be completed. Do not assume that every customer has the same device, email application, or accessibility needs. A concise explanation should remain understandable without relying on color alone.